Chrome extension for support teams

Hyperlink in 2 seconds,
not 2 minutes.

Your agents stop hunting through tabs for the right help-center link.  One keystroke drops the correct, on-brand URL straight into the reply, wherever they type.

Free to install No agent setup — admins build the library Your links never leave the browser
Ticket #4821 Inbox
app.helpdesk.com
P
Priya N. Customer · 4m ago
Hi — I'm locked out and the reset email never arrives. How do I get back in?
Your reply
Press Right Ctrl to find a link
B i Send reply
Works in every text field your agents already use
Gmail Salesforce Zendesk Intercom Front …and anywhere you type
How it works

Three keys. The link is in the reply.

No app to switch to, no tab to dig through.  HypaLinkr lives in the field your agent is already typing in.

01

Press Right Ctrl

In any reply, chat, or note, one keystroke opens HypaLinkr right at the cursor. Your text field keeps focus.

A + Right Ctrl
02

Type to search & filter

Keep typing — what you type is the query. Narrow by language and environment so agents only see the right links.

EN Help Center Account
Resetting your password help.acme.com/account/reset
03

Hit Enter — done

The link drops in formatted: a real hyperlink in rich editors, clean markdown in plain fields. Cursor lands right after it.

…you can fix this here: Resetting your password — let me know if that does the trick!
Built for support teams

Everything your agents need, nothing they have to learn.

Keyboard-first

Right Ctrl to open, type to search, ↑↓ to pick, to insert. Hands never leave the keyboard.

Works everywhere

Gmail, Salesforce, Zendesk, Intercom, Front — any rich editor, textarea, or input on any site. No integrations to wire up.

Language & environment filters

A tree of filters keeps the library tidy. Agents serving French customers see French links — no wrong-locale mistakes.

Workspaces

Separate contexts for Sales, Service, or Onboarding. Switch the active workspace and the whole library follows.

Smart formatting

Inserts a clickable <a> in rich editors and tidy markdown in plain fields. Always the right format, automatically.

Recents, ready

Open with nothing typed and your last-used links are right there. The links agents reach for most are always one keystroke away.

Works everywhere

One library, every tool your team lives in.

Because HypaLinkr rides the cursor — not an API — the same links work the same way in every editor.

GmailRich compose window
Happy to help! Here's the full guide: Resetting your password — takes about a minute.
Drops a real, clickable hyperlink into the compose body — no pasting raw URLs.
SalesforceCase feed & email
Per your account setup, see Adding a new seat. I've also flagged it for your CSM.
Surfaces the right environment-specific link inside the case feed editor.
ZendeskAgent workspace
Thanks for your patience! This article covers it: Export your data.
Inserts inline in the ticket reply box — public replies and internal notes alike.
Build the library in minutes

Point it at your help center. It maps the rest.

Admins don't enter links by hand. Paste a support site and the built-in scraper detects its structure and walks you through mapping it into clean environments.

Auto-detect structure

The scraper reads your help center's sections and articles and proposes an environment tree.

A guide, not a form

A chat-style assistant maps pages into languages and environments alongside a live preview browser.

Import & export as JSON

Version your library, share it across the team, or hand a ready-made set to every new hire.

HypaLinkrScraper guide
support.acme.com
I found 3 environments and 148 articles. Here's how I'd map them — looks right?
Account & Login42
Resetting your passwordEN
Setting up 2-factor authEN
Billing & Plans57
Data & Privacy49
Looks good — import all Adjust mapping
Try it yourself — no install

Take it for a test drive.

Type a reply below, then press Right Ctrl (or tap the button) to open HypaLinkr. Search the mock library, arrow to a link, and hit Enter. This is the real thing — wired to sample links.

SandboxLive demo
try.hypalinkr.com
Your reply
Hi there — thanks for reaching out! Here's a link that should help:

    Tip: keep typing after you open it — what you type is the search.

    Ready when your team is

    Give every agent the right link, every time.

    Install it in a minute, build the library once, and watch reply times drop across the whole team.

    Free to install · Works in Gmail, Salesforce, Zendesk & anywhere you type